Story: Lisa Swift
Sheffield Homes tenants at Firshill Glade have been suffering with mould for over 12 months, despite repeatedly reporting problems.
One tenant affected had contacted Sheffield Homes over and over again on the phone and even in person at the housing office.
Her property was visited by inspectors but the problem was still not solved.
A leaking roof and gutter left the outer wall black and inside the bathroom window surrounded by mould and crumbling plaster.
The tenant told the Messenger,
“Its affecting my health now. I'm sick of reporting it and nothing happening. We had scaffolding on our house for weeks, but the work wasn't done.”
The Messenger contacted Sheffield Homes to find out what had happened.
They explained that their records showed they had come to do the work but the resident wasn’t home. After leaving a ‘you were not in’ card, it was then up to the tenant to contact Sheffield Homes to rearrange.
When the Messenger spoke to the tenant again, they said,
“I have never received one of those cards. But since I raised it with the TARA office I have had four inspectors visit in the last month.
They say they’ve fixed the roof now, but the plaster work still needs doing. And now I’ve been told that I will have to do my own decorating. I'm telling you now I’m not doing it. Its not my fault its been damaged.”
Sheffield Homes told the Messenger:
“We have arranged with Miss Sampson to carry out remedial work to her bathroom and kitchen on 29th July.
“Once the repairs are complete, she will need to complete a decoration grant form. We will then visit Miss Sampson to discuss a discretionary payment if applicable.”
Firshill TARA don't feel enough is being done to fix the problem.
“Is this what residents are expected to put up with? It’s just not good enough,”
said Maureen Scott, the TARA's chair, (pictured).